frequently asked questions
WHAT IS SOULLESS?
Soulless is a death-inspired artistic outlet; in other words, its our way to express ourselves and our fascination with the macabre through various artistic mediums. We have a strong focus on writing, with our website SoullessCult.com being our main home online. We typically update our website with new content, such as reviews or articles dealing with stuff like the death industry, death positive, death history, and even articles focusing on haunted places and artists from around the world. It is - more or less - our way of digging deeper into the realm of the dead and learning along with you, our reader.
WHERE IS SOULLESS BASED OUT OF?
We are based out of Long Island, New York - just a stones throw away from New York City.
WHO RUNS SOULLESS CULT?
Soulless is a one man operation run by me, Bobby Cvlt. Learn more about me here.
WHO DESIGNED THE SOULLESS LOGO?
Our "Soulless" logo with the inverted cross was designed by the very talented Brutal Logos. You can check out more of his work at his Facebook page here. And our skull logo was designed by the great Don Leon Designs, check out his Instagram here for more of his work!
WHAT'S WITH THE OBSESSION WITH DEATH?
I know it sounds nuts, but I've always been obsessed with death. I was introduced to metal at a younger age, and it consumed me from the very moment it hit my ears. It was there for me when I needed it as therapy, and with my obsession with heavy metal came my obsession with not just death, but all things macabre. I love it all: the music, the movies, the art, the mystery. It doesn't have anything to do with watching people die or mocking the dead - it's more so about exploring the unknown and indulging in my fascination with the one single thing every single person on this planet has in common: we're all going to die one day.
HOW LONG UNTIL MY ORDER IS SHIPPED?
Orders placed through our online store at typically shipped within 24 hours of receiving your order, although in some (very rare) cases, it can take up to 3 days before your order is shipped. If we are going out of town or will not be able to make it to the post office, there will be plenty of notices posted throughout our website and social media presence to let you know that there will be a delay in getting your order shipped out to you. If you haven't received an e-mail within a week with your tracking number, please definitely get in contact with us so we can find out what's going on with your order.
HOW LONG DOES SHIPPING TAKE?
Shipping times vary depending on your relative distance to our headquarters in New York. All orders are shipped using USPS First Class mail; most orders should be delivered within 5 days of being shipped.
HOW DO I GET IN CONTACT WITH SOMEONE AT SOULLESS?
If there is anything we can do to help you, or if you just need to get in contact with us about something, please use the form located on our contact page; this is the most reliable means of getting in contact with us. You can also attempt to get a hold of us through our social media presence, but e-mailing us through our contact page is no doubt the most reliable way of getting through to us.